Privacy Policy

At SHILAJIT PROMAX ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, shilajitpromax.com (the "Website"). By using the Website, you agree to the practices outlined in this policy.


1. Information We Collect

We may collect and process the following types of information:


1.1 Personal Information

Name

Email address

Billing and shipping addresses

Payment information (processed securely by third-party providers)

Phone number


1.2 Non-Personal Information

IP address

Browser type and version

Device information

Website usage data (e.g., pages visited, time spent on the Website)


2. How We Use Your Information


We use your information for the following purposes:

To process and fulfil orders: Including payment processing and order confirmations.

To improve our Website: By analysing usage patterns and customer feedback.

To communicate with you: For customer service, promotional offers, and updates about your orders or our services.

To comply with legal obligations: Including fraud prevention and regulatory compliance.


3. Sharing Your Information


We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:


Service Providers: Including payment processors, shipping companies, and email service providers to facilitate our services.

Legal Authorities: If required by law or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

 


4. Data Security


We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.


5. Your Rights


Under applicable data protection laws, you have the following rights:

Access: Request access to the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal data, subject to legal obligations.

Restriction: Request to restrict the processing of your data in certain circumstances.

Objection: Object to processing your data for direct marketing purposes.

Data Portability: Request transfer of your data to another service provider.

To exercise your rights, contact us at shilajitpromax@gmail.com.


6. Cookies


Our Website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyse how users interact with our Website. You can manage or disable cookies through your browser settings. However, some features of the Website may not function properly without cookies.


7. Third-Party Links


Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information


8. Updates to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with the revised effective date.


9. Contact Us


If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:


SHILAJIT PROMAX

Email: shilajitpromax@gmail.com

Website: shilajitpromax.com